Adventure Orkney - Terms & Conditions

Welcome to Adventure Orkney. By booking a tour or using our services, you agree to the terms and conditions outlined below. Please read them carefully before confirming your booking.

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1. Liability

All participants are responsible for bringing their own appropriate gear, including suitable clothing and footwear. For hiking and sea swimming activities, participants must be reasonably fit and able to hike for 2–3 hours, and for sea swimming, must be confident in open water.

Adventure Orkney holds public liability insurance, but we strongly recommend that all guests obtain personal travel insurance to cover unforeseen events or cancellations.

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2. Cancellation Policy

We understand that plans can change, and we aim to be as fair and transparent as possible. Please read our cancellation terms carefully:

• Cancellations made more than 30 days prior to the scheduled tour date will incur a 25% cancellation fee of the total tour price.

• Cancellations made within 30 days of the scheduled tour date are non-refundable and 100% of the total price will be charged.

• No-shows and same-day cancellations are non-refundable.

• We recommend taking out travel insurance to cover unexpected circumstances.

If we need to cancel a tour due to severe weather or unforeseen circumstances, you will be offered a full refund or the opportunity to reschedule.

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3. Currencies & Payments

All prices are charged in GBP (British Pounds).

• Tours can be booked online via a secure payment link.

• We accept PayPal, credit/debit cards, Google Pay, and Apple Pay.

• For private taxi hire, we also accept cash or card payments in person.

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4. Copyright

All content on this website, including photos, logos, text, and tour descriptions, is protected under copyright and may not be copied, reproduced, or used without permission.

We love seeing your adventures! You are welcome and encouraged to share your own photos from our tours on social media — just remember to tag @AdventureOrkney so we can share in the fun.

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5. Data Protection & Privacy Policy

Adventure Orkney is committed to protecting your personal information in line with the Data Protection Act 2018.

• We collect customer data such as names, email addresses, phone numbers, and payment details solely for the purposes of booking and communication.

• We use Wix as our email marketing platform.

• We will never share your personal data with third parties.

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For any questions or concerns regarding your data or this policy, please contact us directly via our website.

 

Thank you for choosing Adventure Orkney. We look forward to sharing the magic of these islands with you!